Message

A message exchanged between a user in Endear & an external contact

Fields

auto_response_detected — Boolean!

Whether the Message is an automatic reply

body_html — String!

An HTML version of the Message

body_markdown — String!

A markdown version of the Message

body_text — String!

An SMS-text version of the Message

body_text_preview — String!

A preview of the Message

campaign — Campaign

If the message was created by a Campaign, the Campaign

campaign_draft — CampaignDraft

The Campaign Draft that originated this message, if message is part of a Campaign

contact_method — ContactMethod!

The ContactMethod used to send or receive the Message

conversation — Conversation!

The Conversation the Message belongs to

created_at — DateTime!

The date the Message was created

delivered_at — DateTime

The date the Message was delivered

direction — MessageDirection!

Whether the Message was sent (outbound) or received (inbound)

draft — Draft

The Draft that was used to create the Message

expiration_reason — MessageExpirationReason

The reason the Message expired

expired_at — DateTime

The date the Message expired

external_contact_address — ID!

The email address or phone number of the external contact

fail_reason — MessageFailReason

The reason the Message failed to send

failed_at — DateTime

The date the Message failed to send

first_clicked_at — DateTime

The date when the Message was first clicked

first_inbound_reply — Message

The first inbound reply to this Message

first_opened_at — DateTime

The date when the Message was first opened or read

first_outbound_reply — Message

The first outbound reply to this Message

first_reply — Message

The first reply to this Message

id — ID!

The unique identifier of the Message

in_reply_to — Message

The Message this Message is in reply to

is_opt_out_message — Boolean!

Whether the Message is an opt-out message

is_reply — Boolean!

Whether the Message is a reply

last_clicked_at — DateTime

The date when the Message was last clicked

last_inbound_reply — Message

The last inbound reply to this Message

last_opened_at — DateTime

The date when the Message was last opened or read

last_opened_at_for_reporting — DateTime

The date when the Message was last opened or read

last_outbound_reply — Message

The last outbound reply to this Message

last_reply — Message

The last reply to this Message

latest_reply — Message

The latest reply to the Message

Deprecated — Use last_reply instead

messaging_application — MessagingApplication

The MessagingApplication that created the Message

permanently_redacted_at — DateTime

The date the Message was permanently redacted

provider_fail_reason — String

The reason the Message failed to send from the provider

redacted_at — DateTime

The date the Message was redacted

sender_messaging_application — MessagingApplication

The MessagingApplication that sent the Message

sent_as — User

The User that sent the Message was sent as

sent_at — DateTime

The date the Message was sent

sent_from_team — Team

The Team that sent the Message was sent from

sent_or_created_at — DateTime!

The date the Message was sent or created (if not sent)

source_body_html — String

The original body of an inbound Message (null on outbound messages)

status — MessageStatus!

The delivery status of the Message

subject — NonEmptyString

The subject line of the Message (if any)

team — Team

The Team that sent the Message was sent from

Deprecated — Use Message.sent_from_team instead

template — Template

The Template that was used to create the Message

thread — Thread

The Thread this Message is in

ttl_expires_at — DateTime

The date when the ability to reply to the message expires

type — ContactMethodType!

The type of the Message

updated_at — DateTime!

The date the Message was last updated

utm_code — String

The UTM code of the Message

via — MessageSentVia!

The method by which the Message was sent

web_url — URL!

The URL to the Message inside the web application

whatsapp_message_type — WhatsAppMessageType

The type of WhatsApp message