Message

A message exchanged between a user in Endear & an external contact

Fields

contact_method — ContactMethod!

The ContactMethod used to send or receive the Message

conversation — Conversation!

The Conversation the Message belongs to

created_at — DateTime!

The date the Message was created

direction — MessageDirection!

Whether the Message was sent (outbound) or received (inbound)

external_contact_address — ID!

The email address or phone number of the external contact

id — ID!

The unique identifier of the Message

in_reply_to — Message

The Message this Message is in reply to

is_reply — Boolean!

Whether the Message is a reply

last_clicked_at — DateTime

The date when the Message was last clicked

last_opened_at — DateTime

The date when the Message was last opened or read

redacted_at — DateTime

The date the Message was redacted

sent_as — User

The User that sent the Message was sent as

sent_from — Team!

The Team that sent the Message was sent from

status — MessageStatus!

The delivery status of the Message

subject — NonEmptyString

The subject line of the Message (if any)

type — ContactMethodType!

The type of the Message

updated_at — DateTime!

The date the Message was last updated

web_url — URL!

The URL to the Message inside the web application