Message

A message exchanged between a user in Endear & an external contact

Fields

body_html — String!

An HTML version of the Message

body_markdown — String!

A markdown version of the Message

body_text — String!

An SMS-text version of the Message

body_text_preview — String!

A preview of the Message

campaign — Campaign

If the message was created by a Campaign, the Campaign

contact_method — ContactMethod!

The ContactMethod used to send or receive the Message

conversation — Conversation!

The Conversation the Message belongs to

created_at — DateTime!

The date the Message was created

direction — MessageDirection!

Whether the Message was sent (outbound) or received (inbound)

draft — Draft

The Draft that was used to create the Message

external_contact_address — ID!

The email address or phone number of the external contact

failed_at — DateTime

The date the Message failed to send

first_clicked_at — DateTime

The date when the Message was first clicked

first_opened_at — DateTime

The date when the Message was first opened or read

id — ID!

The unique identifier of the Message

in_reply_to — Message

The Message this Message is in reply to

is_reply — Boolean!

Whether the Message is a reply

last_clicked_at — DateTime

The date when the Message was last clicked

last_opened_at — DateTime

The date when the Message was last opened or read

latest_reply — Message

The latest reply to the Message

latest_reply_created_at — DateTime

The date when the Message was replied to

messaging_application — MessagingApplication

The MessagingApplication that created the Message

permanently_redacted_at — DateTime

The date the Message was permanently redacted

redacted_at — DateTime

The date the Message was redacted

sent_as — User

The User that sent the Message was sent as

sent_at — DateTime

The date the Message was sent

sent_from_team — Team

The Team that sent the Message was sent from

status — MessageStatus!

The delivery status of the Message

subject — NonEmptyString

The subject line of the Message (if any)

team — Team

The Team that sent the Message was sent from

Deprecated — Use Message.sent_from_team instead

thread — Thread

The Thread this Message is in

ttl_expires_at — DateTime

The date when the ability to reply to the message expires

type — ContactMethodType!

The type of the Message

updated_at — DateTime!

The date the Message was last updated

via — MessageSentVia!

The method by which the Message was sent

web_url — URL!

The URL to the Message inside the web application